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Access and Convenience

Call Center

Our staff is available to meet your financial needs; answer a question, provide the status of a transaction, transfer or wire funds, apply for a loan or open an additional product. Speak to a Call Center Representative to obtain the assistance you need.

Call (202) 289-1950 or (800) 344-4497 and press 4 to speak to Call Center Representative
Hours: 7:30 AM to 6:30 PM - Monday thru Friday
          8:30 AM to 1:30 PM - Saturday

Maxine (Audio Response Telephone System) - Retired

After many years of excellent service and several extensions of the retirement date, Maxine has retired.  To cover for Maxine, our Call Center (800 344-4497 option 4) hours were expanded to 7:30 a.m. to 6:30 p.m. EST Monday thru Friday and on Saturday from 8:30 a.m. to 1:30 p.m.

Shared Branch Network

TDFCU provides as many methods as possible for our members to access their funds. The Shared Branch Network has over 5,000 participating Branch locations in 40 states. These locations will accept deposits and allow our members to make withdrawals.

To find the Shared Branch location nearest to you click here or call (202) 289-1950 or (800) 344-4497 and press 4 to speak to a Call Center Representative or click here to contact us by email.

ATM Networks

TDFCU participates in two surcharge free ATM networks which have over 100,000 ATMs throughout the country which our members can use without charge from TDFCU or the owners of the ATMs.

To find a surcharge free ATM near you
     -     click here for CU24 ATMS
     -     click here for Co-op Network ATMs

For additional assistance call (202) 289-1950 or (800) 344-4497 and press 4 to speak to a Call Center Representative or click here to contact us.

Fax on Demand

This service is no longer available.


Routing and Transit Number